Friday, 25 November 2016

650-159 ICA Cisco IronPort Cloud Associate

Exam Number 650-159
Duration 90 minutes (25-35 questions)
Available Languages English

The 650-159 ICA Cisco IronPort Cloud Associate exam tests your knowledge of the following:
What ScanSafe does and how it works
The various deployment methods at a technical level so you can recommend the most suitable deployment to customers according to their needs and existing infrastructure

Basic administration, how to manage a web-filtering policy, and how to run reports on web usage within the ScanCenter GUI

Exam Topics
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

How to Sell ScanSafe QLMs
Web Filtering
Advanced WIRe
ScanCenter Lab Exercise
Deployment Options
Outbreak Intelligence
 


QUESTION 1
What important consideration do you need to be aware of when using a Connector?

A. Multiple DHCP servers
B. Multiple DNS servers
C. Multiple break-out points

Answer: C

Explanation:


QUESTION 2
How can AnyConnect be bypassed by a user when installed locked-down?

A. When locked-down, AnyConnect can be bypassed by a user by changing the Browser Proxy settings
B. When locked-down, AnyConnect can be bypassed by a user if they know the admin password
C. AnyConnect cannot ever be bypassed by a user when installed locked-down

Answer: C

Explanation:


QUESTION 3
How are different time zones supported by WIRe?

A. Each entry is converted to UTC as it is stored, so you can select any time zone in the GUI when
searching and see the times according to the user's local time
B. All entries are recorded only in their local time zone, so you need to calculate the time offset
when searching for data of users in different time zones
C. There is no support for different time zones in WIRe

Answer: A

Explanation:


QUESTION 4
If a customer wants roaming protection for laptops with Windows 7 64 bit, and is not using Cisco's VPN, which one of the following would be the best solution:

A. Anywhere*
B. AnyConnect Web Security standalone client
C. Anywhere* or AnyConnect are both suitable
D. This scenario cannot be supported by Anywhere* or AnyConnect

Answer: B

Explanation:



Monday, 14 November 2016

650-665 CSPWCHD Cisco SP Video Wireline and Cable Headend Design for SE for Validating Knowledge (not for Cisco Certification)

SE Cisco SP Video Wireline Cable Headend Design (650-665)

Exam Description:
The 650-665 Cisco SP Video Wireline and Cable Headend Design for SE (CSPWCHD) 650-665 exam is a 45-minute test with 25–35 questions. The exam tests a candidate's knowledge on designing a service provider Wireline or cable video solution, configuring and testing the solution, and comparing it against competitive solutions by articulating key differentiators. Candidates can prepare for this exam by taking the Authorized Service Provider Video Partner Wireline and Cable Headend Design track of training, including Phases I, II, and III.

The following topics are general guidelines for the content that is likely to be included on the exam. However, other related topics may also appear on any specific instance of the exam. To better reflect the contents of the exam and for clarity purposes, these guidelines may change at any time without notice.

100% 1.0 SE Cisco SP Video Wireline Cable Headend Design

QUESTION 1
Which output formats are available from an IRD?

A. baseband, ASI and MPEGoIP
B. RF, SDI and optical
C. QAM, optical, and analog
D. RF, ASI, and MPEGoIP

Answer: A

Explanation:


QUESTION 2
What network management system can monitor and control video headend equipment?

A. ANA
B. Cisco Works
C. ROSA
D. SNMP

Answer: C

Explanation:


QUESTION 3
What is the modulation format used in Digital Video Broadcast-S?

A. QAM 256
B. FDM
C. QPSK
D. FM

Answer: C

Explanation:

Wednesday, 9 November 2016

MB2-713 Microsoft Dynamics CRM 2016 Sales

Published: January 22, 2016
Languages: English, Chinese (Simplified), French, German, Japanese, Spanish
Audiences: Information workers
Technology: Microsoft Dynamics CRM
Credit toward certification: Specialist

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Manage Microsoft Dynamics CRM components and the product catalog (24%)
Manage Dynamics CRM sales management components
Understand different record types; create, maintain, and use sales literature; create, maintain, and use competitors; understand sales territories; manage currency configurations; understand social engagement
Manage the product catalog
Understand the role of the product catalog and price lists; manage unit groups; manage products; manage price lists; manage discount lists; manage currencies; create product families and properties; manage product bundles; view products in hierarchical charts

Manage leads, opportunities, and sales (30%)
Manage leads
Understand the role of lead and opportunity records; understand the lead to the opportunity process flow; use the lead to the opportunity process form and the process ribbon; track leads; convert activity records to leads
Manage opportunities
Create and manage opportunities; manage opportunity records; connect competitors to opportunities; view resolution activities; work with opportunities from views; add a contact to an opportunity
Manage the sales order process
Add line items to opportunities; create and add write-in products and opportunities; select alternate price lists for opportunities; understand the process of the quotes life cycle; manage quotes; work with orders; work with invoices; convert quotes to orders and convert orders to invoices

Manage metrics and perform sales analysis (23%)
Manage metrics and goals
Configure sales metrics; configure fiscal periods; create and assign goal records; define parent and child records; create and recalculate parent and child goal records; create rollup queries
Perform sales analysis
Use built-in reports; export sales information to Microsoft Excel; work with charts and dashboards; work with system charts from an opportunity list; create dashboards; share dashboards and charts; perform advanced find queries; work with Microsoft Power BI dashboards

Integrate Microsoft Dynamics CRM with other products (22%)
Configure email integration
Configure email server synchronization; configure server settings, server profiles, and mailbox configurations; migrate to server-side synchronization; configure synchronization options; configure email client integration; use folder tracking; use the Dynamics CRM app for Outlook
Configure collaboration
Configure Microsoft SharePoint integration; set up SharePoint documents; use SharePoint documents; use Skype and Skype for Business with Dynamics CRM; use Microsoft Yammer with Dynamics CRM; use Office Groups with Dynamics CRM
Configure Office productivity
Work with Excel; export to Excel; work with Power BI; analyze data with Power BI; visualize data with Excel and Power BI to create an immersive experience; configure OneNote integration; use OneNote with Dynamics CRM

QUESTION 1
You work for a hotel chain.
You integrate Dynamics CRM and Microsoft Social Engagement.
You need to identify which sources are available for Microsoft Social Engagement.
What are two possible sources? Each correct answer presents a complete solution.

A. Twitter
B. Facebook
C. Trip Advisor
D. Instagram

Answer: A,B


QUESTION 2
You manager needs to view a collection of data records and a chart of the data records simultaneously. What should you instruct the manager to do?

A. Define a view and add a chart
B. Export the Fetch XML. and then import a chart.
C. Run the Report Wizard.
D. Create a personal report.

Answer: C


QUESTION 3
You have a Dynamic CRM organization that has more than 700 active goals.
At the end of each year, your company reevaluates each goal.
You need to identify which value of the goals must be configured manually.
Which value should you identity?

A. Actual
B. target
C. Rollup Query - Actual
D. In-Progress
E. Rollup Query - In Process

Answer: B

Monday, 7 November 2016

Exam MB2-712 Microsoft Dynamics CRM 2016 Customization and Configuration

Published: January 22, 2016
Languages: English, Chinese (Simplified), French, German, Japanese, Spanish
Audiences: IT professionals
Technology: Microsoft Dynamics CRM
Credit toward certification: Specialist

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Configure Microsoft Dynamics CRM (25%)
Configure Dynamics CRM settings
Configure auditing, document management, and collaboration; configure business units; perform user management; configure email; manage teams
Manage Dynamics CRM security
Understand security roles; define permissions and privileges; configure access levels; configure security roles; assign security roles; work with multiple security roles; manage access; manage security hierarchy

Manage and implement Microsoft Dynamics CRM entities, entity relationships, and fields (27%)
Manage Dynamics CRM entities
Manage entity ownership; manage entity properties; understand system and custom entities
Configure field customizations
Understand and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure field-level security; understand status and status reasons
Implement entity relationships
Understand relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles

Create and manage Microsoft Dynamics CRM solutions, forms, views, and visualizations (24%)
Create and manage Dynamics CRM solutions
Understand solution components; identify solution types; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions
Customize Dynamics CRM forms
Understand the form structure; build a form; use specialized form components; use access teams and sub-grids; work with navigation; understand form types; use multiple forms; implement form customizations and mobile clients
Implement Dynamics CRM views and visualizations
Understand view types; manage system, public, and personal views; create, modify, and delete views; customize views; customize charts; customize dashboards; use themes

Implement business rules, workflows, and business process flows (24%)
Implement and manage business rules
Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules, conditions, and actions
Implement and manage workflows, dialogs, and custom actions
Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions
Implement and manage business process flows
Understand business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows
QUESTION 1
You plan to create a field that will store email addresses.
You need to ensure that a user can send an email message by clicking the email address in the new field.
Which type of data should you use for the field?

A. Lookup
B. Two Options
C. Single Line of Text
D. Option Set

Answer: B


QUESTION 2
You are creating a business rule for the account records. The business rule will perform an action if the record has Country set to the United States and City set to either Redmond or San Francisco.
You need to identify the minimum number of condition sets required to implement this logic.
What should you identify?

A. 1
B. 2
C. 3
D. 4

Answer: C


QUESTION 3
You have a Dynamics CRM organization. The organization does not use CRM for marketing.
You need to prevent Marketing from displaying on the Account form navigation.
What should you do?

A. Delete all of the items in the Marketing group.
B. Hide the Marketing group.
C. Minimize the Marketing group.
D. Delete the Marketing group.

Answer: B


QUESTION 4
You are modifying a Dynamics CRM form for a custom entity.
You need to identify which parts of the CRM form users can use to modify data.
Which two parts should you identify? Each correct answer presents a complete solution.

A. Navigation
B. Footer
C. Header
D. Body

Answer: B,D


QUESTION 5
You need to model a relationship between the account entity and the contact entity to track the advisory board members of accounts.
You need to use connections to model the relationship between the account and contact entities.
What should you do?

A. Create a one-to-many (1:N) relationship between the account and contact entities, and then use two connection roles to represent each side of the new 1:N relationship.
B. Create a connection entity, and then use two connection roles to represent each entity in the relationship.
C. Use two connection roles to represent each side of the relationship.
D. Create a many-to many (N:N) relationship between the account and contact entities, and then use two connection roles to represent each side of the new N:N relationship.

Answer: C

Sunday, 6 November 2016

700-172 FlexPod Sales

700-172 FlexPod Sales
Exam Description:
The FlexPod Sales (700-172) exam is a 45-minute, 35−45 item exam that assesses how sales teams can effectively position FlexPod in the Data Center. Some of the topics assessed are how to consider the challenges faced by business and IT today and how this relates to FlexPod opportunities. The exam also assesses who “the customer” is and the importance of applications to many of the customers that are influential in purchasing application-based solutions.
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

30% 1.0 Customer Challenges and Business Value of FlexPod
1.1 Identify the customer challenges addressed and the corresponding value that the FlexPod architecture brings
1.1.a Responsiveness and speed of delivery
1.1.b Limited IT staff and budget
1.1.c Provisioning complexity
1.1.d Exponential data growth
1.1.e Staying competitive in their market space
1.1.f Data security
1.1.g Mobile workforce productivity
1.1.h Application availability and rollout complexity
1.1.i Application characteristics

1.2 Describe the business value proposition of converged infrastructure vs legacy infrastructure
1.2.a Describe how FlexPod delivers business agility by accelerating application development
1.2.b Describe how FlexPod mitigates risk
1.2.c Describe operational efficiency through standardization of deployment
1.2.d Describe how FlexPod enables different cloud models

1.3 Identify what makes the FlexPod architecture superior to alternate solutions
1.3.a Cisco Validated Designs (CVD)
1.3.b Open approach toward various workloads and hypervisors
1.3.c Unified architecture
1.3.d Storage efficiency
1.3.e Clustering technology
1.3.f Cisco Unified support
1.3.g Converged infrastructure (#1 system worldwide) 2013 Cisco Systems, Inc. This document is Cisco Public. Page 1
1.3.h Scale up vs scale out discussion (standard FlexPod slide)
1.3.i Secure multitenancy

1.4 Describe competitive landscape and positioning vs. other architectures and offerings
1.4.a Reference architecture approach allows customer to buy what they need
1.4.b Extensive library of validate workloads across virtualization platforms and bare metal deployments
1.4.c Scalable solutions from mid-market with FlexPod Express to the Data Center and service providers with FlexPod Datacenter
1.4.d Integrated co-operative support include hypervisors
1.4.e Integrated unified storage and networking architecture
1.4.f Secure multitenancy

19% 2.0 Technical Features and Value of the Constituent Components
2.1 Describe Cisco Unified Computing System (UCS) and the value proposition
2.1.a Cisco UCS service profiles, stateless computing, simplified deployment for non-virtualized workloads
2.1.b Identify supported hypervisors (VMware, Microsoft, XenServer)
2.1.c Articulate the Cisco UCS market Impact
2.2 Describe Cisco Nexus family
2.2.a Describe the value proposition of Cisco Unified fabric – power, cooling, and cabling savings aspect
2.2.b Identify the benefits of various fabric options (switches, fabrics, and interconnects)
2.3 Describe NetApp storage
2.3.a Identify the benefits of a NetApp storage architecture
2.3.a (i) Leading storage efficiency
2.3.a (ii) Nondisruptive operations
2.3.a (iii) Seamless platform scalability
2.3.a (iv) Ease of management
2.3.a (v) Enable cloud computing evolution into hybrid environment
2.3.b Describe the differences between 7 Mode, Clustered Data ONTAP, and E Series
2.3.c Describe the characteristics of a unified storage platform

19% 3.0 FlexPod Management, Automation, and Orchestration
3.1 Describe the differences between management, automation, and orchestration
3.1.a Management
3.1.b Automation
3.1.c Orchestration
3.2 Identify the appropriate cloud solution for the customer use case (private, public, and hybrid)
3.2.a Private cloud
3.2.b Public cloud
3.2.c Hybrid cloud

20% 4.0 Application Workloads and Use Cases Enabled by FlexPod
4.1 Describe IT business transformation and related business process and application drivers
4.1.a Increase demand for more agile IT infrastructure to meet the business need
4.1.b Requirement to increase the efficiency within the data center
4.1.c Enable simple scaling of the infrastructure to meet the business requirements
4.1.d Enable future development of a hybrid cloud strategy
4.1.e Meet regulatory requirements
4.1.f Limited IT resources for managing infrastructure
4.1.g Requirement for IT to become a business enabler
4.1.h Transformation of IT from a builder of infrastructure to a provider of services
4.1.i Enable IT to be prepared for new workloads generated for new channels, such as mobile
4.1.j Enable the business to consume IT on demand
4.2 Identify various application buying centers within organizations – LOB, consultant, architect, server admins, VP of IT, CIO, Facilities, and Procurement
4.2.a Head of IT – Manager / VP / CIO
4.2.b Security office
4.2.c Business unit owner
4.2.d Application owner
4.2.e Application administrator
4.2.f Database administrator
4.2.g Infrastructure manager
4.2.h Operations management
4.2.i Data center manager
4.2.j Network manager
4.2.k Storage manager
4.2.l Data protection / backup administrator
4.2.m Procurement
4.3 Determine customer critical applications, insertion points and risk factors
4.3.a Business critical
4.3.a (i) Applications viewed as critical will vary between companies and based on the level of impact that downtime or logical corruption would have on the business
4.3.a (ii) ERP
4.3.a (iii) Collaboration – email and messaging
4.3.a (iv) Finance and accounting
4.3.a (v) Core databases
4.3.a (vi) Web-portals
4.3.a (vii) CRM
4.3.a (viii) Payroll
4.3.a (ix) Business Intelligence
4.3.b Risk factors
4.3.b (i) Network link failures
4.3.b (ii) Hardware failures
4.3.b (iii) Thermal or cooling issues 2014 Cisco Systems, Inc. This document is Cisco Public. Page 3
4.3.b (iv) Finance and accounting
4.3.b (v) Power failures
4.3.b (vi) Application or database failures
4.3.b (vii) Human error
4.3.b (viii) Malicious intent
4.3.b (ix) Building-level disruption
4.3.b (x) Metro-level disruption
4.3.b (xi) Regional disruption
4.4 Describe the need to collaborate with application software and hardware vendors
4.4.a All IT environments are made up of storage, networking, compute, operating system, application and management components that work together to create a solution.
4.4.b Each part within the solution has a dependency on one or more other layers, so working with vendors who work closely together minimizes the risk when deploying an infrastructure.
4.4.c Collaboration between vendors enables optimization of the infrastructure to ensure the best price, performance and reliability of an infrastructure.
4.5 Describe the different use cases and application workloads that can be virtualized and nonvirtualized and describe how FlexPod meets their needs
4.5.a Describe n-tier architecture
4.5.b Describe applications and service opportunities
4.5.b (i) Oracle (E-Business Suite, Siebel, PeopleSoft)
4.5.b (ii) SAP (HANA, NetWeaver, Business Suite)
4.5.b (iii) Microsoft (Exchange, Hyper-V, SharePoint, SQL, System Center)
4.5.b (iv) IBM (WebSphere, Tivoli, Rational Software, Informix)
4.5.c Identify application acronyms: CRM, SCM, PLM, HRIS, BI/DSS, ERP, FM
4.5.d Identify situations best suited for using virtualization (scenario questions)
4.5.e Application dependent
4.5.f Database – no
4.5.g Web, Microsoft, desktop, general purpose – yes
4.5.h Identify situations best suited for using bare-metal implementation
4.5.i Capacity, security, and corporate guidelines
4.5.j How FlexPod enhances desktop and server virtualization
4.5.k Identify applications addressed by CVDs

12% 5.0 FlexPod Programs, Tools, and Resources
5.1 Describe Premium Partner program and FlexPod Premium framework
5.1.a Identify what FlexPod Premium partners bring to the table (NetApp/Cisco certified training)
5.1.a (i) A scalable framework from Cisco and NetApp that recognizes and rewards partners for achieving the highest level of FlexPod competency
5.1.a (ii) A mutual investment from Cisco and NetApp to deliver greater value to those partners
5.1.a (iii) A single set of qualification criteria to identify and differentiate partners with highest level of competency 2014 Cisco Systems, Inc. This document is 5.1.a (iv) An opportunity to communicate with one voice to highest level of FlexPod partners
5.1.a (v) Incremental benefits
5.2 Describe FlexPod Partner profitability
5.2.a Rebate program
5.2.b Partner sales desk
5.2.c Extra margin programs and Cisco UCS Breakaway
5.2.d Cisco UCS and Nexus front-end partner programs, such as SIP and OIP
5.2.e Cisco UCS SmartPlay bundles
5.3 Identify FlexPod resources and tools
5.3.a Describe CiscoNetApp.com, Cisco.com, and NetApp partner portal
5.3.b Describe the CVD warehouse (design zone)
5.3.c Describe the ROI and TCO tools
5.3.d Describe the FlexPod support model

1. Overview
This document provides configuration guidance for users of Cisco® IOS SSLVPN. This feature is
designed to terminate SSL VPN connections on Cisco IOS Software-based routers (1800, 2800,
3700, 3800, 7200, and 7301). SSL VPN is comparable to and complements the popular IP
Security (IPsec) remote-access VPN.

The testing was performed at the NSITE lab in Research Triangle Park, North Carolina (RTP) on
the devices defined above. The objective of the testing was to configure and test interaction of
Cisco IOS SSLVPN with authentication, authorization, and accounting (AAA) policies using the
backup authentication setup. This is typically used by a provider with redundant AAA servers.
Advantage: The primary advantage of backup AAA authentication is the provider can have
redundant AAA servers. In the event of failure, users will still be authenticated. This setup can be
used with any of the AAA designs, and will work with authentication domains.
Note: All Cisco IOS SSL VPN/WebVPN features are included in a single, cost-effective license
that would be purchased separately. You can purchase the feature license in packs of 10, 25, or
100 simultaneous users directly from the Cisco.com configuration tool. If you already have a
router, use the following SKUs to order the license: FL-WEBVPN-10-K9=, FL-WEBVPN-25-K9=,
FL WEBVPN 100-K9=. Check the data sheet to find the maximum supported users for your platform.

2. Audience
This configuration guide is intended for customers and partners working to provide configuration
guidelines and best practices for smaller SSL VPN deployments.

3. Network Topology
Figure 1 shows a Cisco IOS SSL VPN topology that uses redundant AAA servers.
Figure 1. Cisco IOS SSL VPN Topology with Redundant AAA Servers



4. Basic Configurations
4.1 Global AAA Configuration
When the primary AAA server is unreachable, the service provider will typically have a backup
AAA server. When the router does not get a pass/fail response from the primary server, it will
eventually time out. Next it will send the request to the secondary server. It will work with the
authentication domains as well, but this will need to be set up on both servers.





Friday, 4 November 2016

700-070 IX5K Cisco TelePresence IX5000 Series Immersive Solutions

Exam Number 700-070 IX5K
Associated Certifications Cisco TelePresence Solutions Specialist
Cisco TelePresence Video Master Authorized Technology Provider Program (ATP)
Duration 60 minutes (45-55 questions)
Available Languages English

This exam is designed to provide students with a strong understanding of the installation, configuration, operation, maintenance, and troubleshooting of the Cisco IX5000 and IX5200 systems. The Cisco IX5000 exam assessment topics include features and options, physical installation, configuration, operations, maintenance, upgrades, and troubleshooting.

The Cisco TelePresence IX5000 Series Immersive Solutions exam (700-070) is a 60 minute, 45-55 question assessment that is associated with the Cisco IX5000 Series Immersive Solutions course. The Cisco IX5000 Series Immersive Solutions course is designed to provide students with a strong understanding of the installation, configuration, operation, maintenance, and troubleshooting of the Cisco IX5000 and IX5200 systems. The Cisco IX5000 exam assessment topics include features and options, physical installation, configuration, operations, maintenance, upgrades, and troubleshooting.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

1.0 Immersive TelePresence 10%
1.1 Describe Immersive TelePresence and how it is implemented
1.2 Describe the Cisco IX5000 Series system characteristics

2.0 Cisco IX5000 Overview 10%
2.1 Identify the components of the IX5000 Series endpoints
2.2 Identify the components of the infrastructure needed to support the IX5000 Series

3.0 Cisco IX5000 Installation Overview 15%
3.1 Describe the pre-installation tasks for the IX5000 Series
3.2 Describe the physical setup of the IX5000 Series systems
3.3 Describe the electrical, network, and system wiring tasks for the IX5000 Series
3.4 Describe first-time setup considerations for the IX5000 Series endpoints
3.5 Describe the optional hardware peripheral devices available with the IX5000 Series endpoints

4.0 Cisco IX5000 Configuration 15%
4.1 Explain how to configure the infrastructure that supports the IX5000 Series
4.2 Explain how to configure the IX5000 endpoint

5.0 Cisco IX5000 Operations 20%
5.1 Explain how to schedule OBTP calls with the IX5000 System and Cisco TMS
5.2 Explain how to use the Cisco Touch Control Panel to place and manage calls on the IX5000 Series
5.3 Explain how to share content using the IX5000 Series
5.4 Explain how to change user controlled options on the IX5000 Series

6.0 Cisco IX5000 Maintenance 15%
6.1 Describe basic maintenance tasks for the IX5000 endpoint
6.2 Describe basic maintenance tasks for the infrastructure that supports the IX5000
6.3 Describe the upgrade considerations for the IX5000 Series

7.0 Cisco IX5000 Basic Troubleshooting 15%
7.1 Describe common issues that can be encountered by IX5000 users
7.2 Describe how to troubleshoot common problems for the IX5000 Series


QUESTION 1
What causes echo or reverberation in the room during a call?

A. too many acoustic panels
B. too many hard surfaces
C. too many people
D. too many devices

Answer: B

Explanation:
A common problem with rooms larger than the Cisco recommended dimensions is excessive
reverberation. Large rooms with smooth surface areas such as glass or long parallel walls reflect
more sound and in some cases create a noticeable echo, giving the room a ‘boomy’ or ‘echoy’
effect. Additionally, rooms with hard floors or hard-finished ceilings have more reverberation due to
the increased hard-surface areas present. Generally reverberation is more of a concern for
participants in the room than for the audio being shared with the other side of the Immersive Cisco
TelePresence meeting.
Reference:http://www.cisco.com/c/dam/en/us/solutions/collateral/collaboration-endpoints/c07-
643449-00_tp_dg.pdf


QUESTION 2
What is the purpose of the IX5000?

A. immersive collaboration
B. mobile-device use
C. desktop use
D. home use

Answer: A

Explanation:


QUESTION 3
Which two peripheral devices are available for the IX5000? (Choose two.)

A. additional Touch 12 screens
B. additional Touch 10 screens
C. additional Touch 8 screens
D. document scanner
E. auxiliary monitors

Answer: B,E
Reference:
http://www.cisco.com/c/en/us/td/docs/telepresence/ix5000/recommendations/ix5000_room_require
ments.html


QUESTION 4
Which two standards does the IX5000 codec support? (Choose two.)

A. H.324
B. H.320
C. H.265
D. G.729AB
E. G.728

Answer: A,C

Explanation:


QUESTION 5
Which infrastructure component is needed for OBTP?

A. Prime Collaboration
B. Cisco VCS
C. Cisco TMS
D. Cisco TelePresence System

Answer: C

Explanation:
The Cisco TelePresence Management Suite (TMS) is delivered as a management appliance or
software that can be loaded on a server. Cisco TMS provides one-button-to-push (OBTP) call
launching, scheduling, monitoring, and provisioning for TelePresence endpoints registered with
the VCS.
Reference:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/design/guides/videodg/vidguide/infrastr.html


Tuesday, 1 November 2016

810-403 OUTCOMES Selling Business Outcomes

810-403 OUTCOMES Selling Business Outcomes

Exam Number 810-403
Associated Certifications Cisco Business Value Specialist
Duration 90 Minutes (60 - 70 questions)
Available Languages English, French, Japanese

This exam tests a candidate's knowledge and skills related to selling technology services and solutions with a business outcome focus. Questions cover essential capabilities to grow pipeline and revenue through work across sales stages from "Prospect" through "Close".

13% 1.0 Business Outcomes Sales Approach
1.1 Identify concepts and elements of business outcome-based sales approach
1.2 Explain the value of business outcome-based sales
1.3 Identify new skills for business outcome-based sales
1.4 Explain the difference between product and business outcome-based sales
1.5 Describe the three types of outcomes

20% 2.0 Customer Business Environment
2.1 Identify key customer stakeholders
2.2 Identify business outcome-based opportunities across industry verticals
2.3 Describe the business impact from emerging products and services
2.4 Describe the link between Cisco solutions and services to business outcomes
2.5 Describe the importance of Key Performance Indicators (KPIs)
2.6 Describe the importance of Critical Success Factors (CFSs)

25% 3.0 Customer Business Context,  Challenges, and Opportunities
3.1 Analyze stakeholder expectations and their approach for technology purchases and adoption
3.2 Apply the stakeholder power/influence grid to identify and manage stakeholders
3.3 Identify business outcomes that are based on the customer business context and business requirements
3.4 Describe how business outcome-based sales impacts the customer value proposition
3.5 Apply the business model canvas to define the customer environment, business model, and motivators for change
3.6 Interpret the financial impact on business value, opportunities, and challenges in business outcome-based selling
3.7 Describe the four types of requirements for the customer's business

25% 4.0 Outcome-Based Opportunity for Customer Impact
4.1 Identify customer priorities for required business outcomes
4.2 Identify required consumption models
4.3 Describe Cisco solutions and services that will enable business outcomes for the customer
4.4 Identify business outcome-based opportunities from licensing models
4.5 Define customer decision criteria and key performance indicators to measure business outcomes
4.6 Interpret benefits and costs from a business outcome-based sales approach

17% 5.0 Manage and Communicate with Stakeholders
5.1 Describe the process for communicating with stakeholders
5.2 Describe the Cisco sales enablement resources to enhance the business outcome-based experience for the stakeholders
5.3 Determine a business outcome-based sales plan that is aligned with stakeholders need
5.4 Apply the Seven Elements Framework for communicating and negotiating with stakeholders
5.5 Articulate the business value of the proposed solution to stakeholders
5.6 Describe the components of the process to gain stakeholder support

QUESTION 1
Which option must you know when you plan to negotiate or reach agreement?

A. underlying Interests of the stakeholders
B. timing for decision on purchases
C. the customer budget
D. Cisco offerings

Answer: A

QUESTION 2
Which two activities require strong facilitation skills for gathering qualitative data? (Choose two.)

A. workshop
B. focus group
C. survey
D. questionnaire
E. interview

Answer: A,B

QUESTION 3
Which two dimensions are used in the stakeholder power grid? (Choose two.)

A. Influence/Authority
B. Power/Influence
C. Interest/Empathy
D. Interest/Support
E. Consensus/Support

Answer: B,D

QUESTION 4

Which two options are reasons why effective communications is key to success? (Choose two.)

A. It allows effective interaction between stakeholders.
B. Can help mitigate the intrinsic risks within negotiation.
C. It allows other strengths to create maximum impact.
D. Can help lessen the impact of business weakness.

Answer: A,D

QUESTION 5
Which are the four types of requirements for aligning outcomes to business needs?

A. Business, Functional, Strategic,Tactical
B. Strategic, Tactical, Operational, Procedural
C. Functional, Operational, Administrative, Strategic
D. Business, Technical, Functional, Transitional

Answer: D